Sports Action Betting

Frequently Asked Questions

• What is the return to player on slot machines?

  On balance, more than 92% of the accumulated credits played on slot machines over the lifetime of the game is paid out to players in prizes. Though this doesn’t mean each player individually will experience these figures.

• What denominations of slot machines are available to play at B.C. Casinos?

  There is a broad range of options available to bettors in B.C., with the denominations including 1¢, 2¢, 5¢, 10¢, 25¢, 50¢, $1, $2, $5, $10 and $20 slots. Though it’s worth checking with your local casino to see what the rates are.

• Where can I find the lottery draw results?

  Lottery draw results are revealed at BCLC Lottery retailers across the province, as well as in local and national periodicals. Alternatively, players can call Sport Action directly on 1-866-815-0222 and choose option 1 for more information.

• How can I check my lottery ticket?

  Customers can check their tickets at a Check a Ticket Terminal (CATT), which are scattered across the stare. Instead of that, customers can download the Lotto! App online and scan tickets using the QR code reader on the user’s phone.

• Why do I have to sign my ticket before I validate it?

  Simply put, it just adds another level of security that can be really valuable when it comes to validating tickets in the future. The ticket must be signed before it can be validated.

• How long do I have to claim my prize?

  From the date the winning lottery ticket was drawn, users have up to one year to claim their prize. Instant tickets are different however and players must claim before the expiry date written on the said ticket.

• How do I claim my prize on a lottery ticket from another province?

  Lottery tickets can only be claimed from the province the lottery ticket was sold in. The information regarding where the ticket was bought is always located on the back of the ticket.

• Can a winner remain anonymous?

  While anonymity is respected by the heads at Sport Action Betting, each case is treated individually. Publicizing winners is commonplace with lottery around the world, though players can contact BCLC and discuss the situation further.

• Why can’t I play on PlayNow.com outside of B.C.?

  British Columbia is authorized to market and distribute games within the province and not beyond. As such, registered players can only wager when they are physically located in B.C.